Delivery policy

At Around A Bounce Bouncy Castle Hire Limited, we strive to provide reliable and efficient delivery services for our valued customers. Please read our delivery policy carefully to understand how it applies to your hire.

  1. Delivery Area: We offer free delivery within Christchurch Central, ensuring a hassle-free experience for our customers. However, for hires outside this delivery area, a delivery charge may incur. The specific delivery charge will be communicated to you by email, text message or phone call. some charges will be automatically applied at check out.

  2. Higher Charges: Please note that delivery charges are subject to change at any time due to rising costs in fuel, transportation, or other related expenses. We will always strive to inform you of any changes in delivery charges in advance to ensure transparency.

  3. Payment: All delivery charges must be paid in full prior to the event date. Failure to make the required payment may result in the cancellation of your booking. We accept various payment methods for your convenience.

  4. Terms and Conditions: Delivery services are subject to the same cancellation terms and conditions as our equipment hire. It is essential to review and agree to our general terms and conditions before booking your hire with us.

  5. Refund Policy: Our delivery charges are non-refundable, except in cases where we are unable to fulfill the delivery due to unforeseen circumstances or factors beyond our control. Please refer to our refund policy for more details.

At Around A Bounce Bouncy Castle Hire Limited, we are committed to providing exceptional customer service. Our delivery policy aims to ensure a seamless and enjoyable experience for all our customers. Should you have any questions or require further information, please don't hesitate to contact us.

Thank you for choosing Around A Bounce Bouncy Castle Hire Limited. We look forward to being a part of your upcoming event!